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MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for …
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What is Ivanti Neurons for MDM?
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
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What is Ivanti Neurons for MDM?
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
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What is Ivanti Neurons for MDM?
MobileIron, acquired by Ivanti, supports enterprise security with a mobile-centric security platform for the Everywhere Enterprise. In the Everywhere Enterprise, corporate data flows freely across devices and servers in the cloud, empowering workers to be productive anywhere they need to work. To secure access and protect data across this perimeter-less enterprise, MobileIron leverages a zero trust approach, which assumes bad actors are already in the network and secure access is determined by a “never trust, always verify” model.
MobileIron’s platform combines unified endpoint management (UEM) capabilities with passwordless MFA (Zero Sign-On) and mobile threat defense (MTD) to validate the device, establish user context, verify the network, and detect and remediate threats to ensure that only authorized users, devices, apps, and services can access business resources in a “work from everywhere” world. The vendor states that over 20,000 organizations, including the world’s largest financial institutions, intelligence agencies, and other highly regulated companies, have chosen MobileIron to enable a seamless and secure user experience in the Everywhere Enterprise.
Ivanti Neurons for MDM Competitors
Ivanti Neurons for MDM Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | system agnostic |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
| Supported Countries | Global |
| Supported Languages | Global |
Frequently Asked Questions
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
Workspace ONE Unified Endpoint Management (UEM) and IBM Security MaaS360 are common alternatives for Ivanti Neurons for MDM.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Ivanti Neurons for MDM are from Enterprises (1,001+ employees).
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- Business Problems Solved
MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for business use. Users have found that it tackles a wide range of challenges, including compliance, security, deployment, and administration. One of its main strengths lies in its ability to deploy line of business apps as well as third-party apps to all devices, ensuring both device security and the deployment of required applications. This feature has been highly valued by organizations managing fleets of iPads and other mobile devices globally. Furthermore, MobileIron assists with better control over access, security, compliance, inventory, policies, and enrollment by providing remote management capabilities and facilitating document pushes and application installations from a single point. These functionalities are particularly beneficial for pilots, aircrew members, sales teams, field support personnel, and other mobile-focused workforces who require secure government data handling or easy management of operational devices. Across various industries, MobileIron has proven itself as a reliable tool for managing mobile devices' applications, security policies, provisioning across multiple countries, and adhering to NIST standards for security and compliance. It has successfully provided secure access to corporate email, calendars, custom-built applications on mobile devices across multiple offices while maintaining password controls and synchronizing contacts and calendars with Lotus Notes on BYOD phones. As businesses increasingly adopt BYOD policies or manage mixed fleets of managed devices and BYOD scenarios, MobileIron provides features like kiosk mode integration with Android Enterprise to overcome associated challenges. It ensures the safe handling of data and attachments while preventing unauthorized sharing and enables convenient distribution of applications company-wide. The software's asset tracking capabilities have been commended for helping organizations keep tabs on phone numbers, installed apps, and the overall security status of their devices. Not only does MobileIron excel at securing company cell phones but it also efficiently manages user access to business resources while ensuring encryption for emails. This level of device management is crucial when securing company-issued smartphones or managing mobile phones and iPads across an entire organization. MobileIron is trusted by hospitals and colleges to guarantee compliance with HIPAA regulations and provide secure access to email and internal mobile apps, streamlining registration processes with its dedicated support team. Additionally, it serves as a valuable MDM tool for organizations looking to develop and maintain their enterprise mobile applications securely. With a primary focus on providing enhanced security for mobile devices and maintaining secure connections with company servers, MobileIron has been successfully implemented in various industries, adding an extra layer of protection for mission-critical data.
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July 22, 2021
MobileIron in a Nutshell
We use MobileIron across our entire organization and manage about 6000 devices. It allows for a central management of iOS security and application management and reporting of devices that have been compromised. It allows us to more effectively manage our Apple devices and we are also able to manage other platforms such as Android (Samsung) and this saves us the cost of another solution to just manage those.
- Easy management of Apple/Android devices
- Offer a BYOD portal so that the end user can bring in their own device and not compromise your network
- Security management of devices to ensure they comply with security guidelines.
- Application Deployment, they can deploy apps but it just doesn't work as well as other vendors in my eyes.
- User device tracking, It use to exist in previous iOS versions but apple took away that functionality so now we cannot track devices and Mobile Iron still hasn't offered a solution to fix this.
- Reporting needs to be revamped, Running any report there usually has to be done though back end tools and no nice gui interface
- Alerting and advanced alerting doesn't work as they advertised. You again have to use back end tools to accomplish this.
July 21, 2020
Great MDM for a mixed Android and iOS environment
It is being used across the entire organization. It addresses the need for security on our end points.
- Easy to use management interface.
- Very strong control of iOS and Android devices.
- Easy integration with Microsoft Active Directory for authentication.
- Support - Current support tickets route to India and you have to wait 24 hours to get a response asking which time zone you prefer.
- Time lag between application pushes and deployment.
- Technical expertise of support is lacking until you reach the final level of escalation that can easily fix your problem.
- Support site for documentation/knowledge base is below average. On several occasions, links are provided to pages from technical support would have been impossible to find as self-serve.
May 22, 2020
Using MobileIron basics for easy management
We use MobileIron to secure company cell phones issued to doctors and extenders that need access to email and other resources on the go. Our primary reason for purchasing MobileIron initially was for email encryption and phone security. Being able to manage users access to business resources and be confident that a lost device would not result in a regulatory infraction.
- Securely delivering email.
- Enforcing phone security policies.
- Providing management and visibility of mobile devices.
- At this time, we have had users have issues with their devices checking the servers only if they use cellular and not WiFi.
- Getting into additional features beyond the basics is not as intuitive as we would like.
- Notifications and notification conditions could be broader to allow more types of alerts.
May 19, 2020
MobileIron Core: Easy Device Management
We use MobileIron to secure our BYOD and Corp mobile devices across the entire organization. One of the challenges many companies, and ours, deal with is securing private data, especially on portable devices such as tablets and cell phones. With MobileIron, we are able to keep better track of the status and location of each device. If one is lost, we are able to remotely wipe the device, keeping our data safe from those who should not have access to it. MobileIron is also able to apply restrictions to devices, lowering the chances of the users accidentally sharing that private data.
- MobileIron has a very clean and simple to use interface. I have used other MDMs throughout my years and MI is the most intuitive of the bunch.
- iDevice management is well done. Though all MDMs have the same access as the others, MobileIron makes it easy to implement with clear descriptions of what each option does.
- The technical support is, for the most part, very professional, friendly, and helpful. There are still many things that I do not know how to do with MobileIron, but I am confident I can find an answer with the help of their support. The same cannot be said for other products within this realm.
- Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
- Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
- Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
May 12, 2020
Mobile Management Made Easy
We use MobileIron Core (on-premises) to manage iOS devices for COPE (Company Owned, Personally Enabled) and single use devices. All mobile devices with access to our network or corporate services are managed by MobileIron through the IT department.
- Security is excellent. We are able to manage and protect corporate information and it integrates with our existing requirements and practices. Enforcing secure passcodes and device lock/location services enables us to track all assets.
- User experience is much improved as we can easily migrate users to new devices and there is consistent branding and app availability. When a user enrolls, their assigned apps are automatically deployed.
- With iOS devices, zero-touch deployment and configuration is a reachable goal.
- MobileIron provides excellent sales and post-sales service. In addition, their support model is excellent and we've never had a significant down.
- The Core product's UI is very much in need of a refresh, but it doesn't get the love because most customers choose the cloud product, which looks entirely different.
- Splunk integration does not work well and requires a lot of manual intervention. The Splunk MIApp doesn't work out of the box, at all.
- There is no longer a mobile app for system management. It existed once upon a time, but is strangely missing in a platform that is all about mobile management.
September 07, 2019
MobileIron Review
MI is implemented company-wide to securely provide access to company email, calendar, and custom-built applications. We use it to secure over 800 devices from Wyoming to West Virginia, approximately 250 devices are setup as kiosk devices for multiple users. MI has provided a good MDM platform with reliable support and great response time.
- Reliability and speed of the MI support staff.
- The online portal is extremely responsive, easy to use, and clean.
- Apple DEP integration and configuration is easy to setup and use.
- Setup and registration for users are intuitive and any issues are easily identified and resolved.
- Looking for a way to secure certain apps and have a clear separation between business and personal information.
- The troubleshooting and log analysis process needs tuning. Requiring users to send log info that should be tracked innately is problematic.
- Docs@Work needs better reporting, we have been trying to figure out how many users utilize it to no avail.
- Cost
September 06, 2019
MobileIron is an easy to deploy MDM software that will meet your security/compliance needs.
We currently use MobileIron as a mobile device management tool. It is used to provide email to company phones and allows for deploying email to BYOD devices in a secure container. Company devices also gain the benefits of a 'store' of applications that users commonly consume and deployment of needed certificates for device authentication.
- MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
- MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
- MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
- During upgrades to the Core server when a device loses contact with the Core, the MDM profile is removed from the phones and when installed back unique user customizations are lost. If a user has unique customizations this should be stored in the Core DB so that when redeployed, the customizations are added back too.
- Android devices do not have the best mail container. The email+ feature is an add on. If this is selected then a user must rely on the native mail app for androids which is often difficult to use. iOS and other devices do not have this required add-on. This android add-on should be native to the software.
- Android devices have a hard time handling user password changes. The passwords are cached on the android (natively) and MobileIron will quickly lock a user's AD account out. This causes our Enterprise Service Desk a headache dealing with these devices. If MobileIron flushed the credentials from an android or injected the new credentials into the android cache (which it appears to do for iOS) this would not be a headache.
May 22, 2019
Secure your mobile devices!
MobileIron is used to secure our mobile iOS devices and push out internally used applications to the whole organization.
- Maintain a secure mobile environment
- Keep all devices on the same iOS version
- Provide access to mobile apps across the organization
- Upgrading of the system is some times rocky
- Difficulty of DEP not working when certain things are set up in iCloud
- VPN tunnel logs are lacking
May 20, 2019
MobileIron
MobileIron is the legacy solution for MDM in our organization. It is used to ensure device compliance and tunnel traffic.
- MobileIron Sentry provides a simple way to tunnel application traffic back into the organization.
- The upgrade procedure for MobileIron appliances is fast and simple.
- Tunneling of all applications does not work in my experience.
- The prioritization of configurations is not intuitive.
April 27, 2019
MobileIron Review
MobileIron is used to manage mobile devices globally in our company. Currently, we use MobileIron to manage Apple iOS and Android devices. In the past, we were also using MobileIron to manage Windows Phone 8.1 and Windows 10 Mobile devices. Our company does provide support for corporate and BYOD devices.
- UI for administrators.
- Reporting possibilities.
- Troubleshooting possibilities (e.g. re-pushing single profile).
- Option to select device ownership (corporate/personal) during client registration.
- Add full support for Microsoft HoloLens devices.
- SMS notifications might not work for some countries.
April 10, 2019
True Enterprise Gain: MobileIron
We develop and maintain enterprise mobile applications for my organization. We use MobileIron as an MDM, to manage the user devices and applications throughout. We use it to distribute the applications being accessed by our authorized users only via MobileIron as the MDM in a secure container.
- MDM
- Support
- Security
- Improvement in Android support libraries.
- Enabling and supporting features in Android mobile similar to iOS.
- For TCP-based tunneling remove extra app needed to authenticate, which potentially becomes an issue to convince the users.
April 07, 2019
MobileIron is a great MDM solution.
MobileIron is used as the MDM for managing mobile devices for pilots and aircrew, to secure government data.
- MobileIron's MDM is very robust, with plenty of features and capabilities.
- good for the organization of devices and the separate management of these devices using partitions or spaces.
- MobileIron employees are very responsive and willing to provide support, as well as quick to implement new Feature Enhancement Requests.
- Adding capability for CAC authentication into the web console would benefit a government use case.
February 12, 2019
Mixed experiences with MobileIron
My organization uses MobileIron to manage several hundred tablets used for our retail and development experiences. We have relied on MobileIron for approximately two years. We rely on MDM to secure the tablets, update our custom apps, and to remotely manage the tablets (restart, update, etc.). We use MobileIron's web/cloud services to group and organize devices; we also use MobileIron API's to upload app binaries up to the cloud for later push to devices.
- Tight integration with the native tablet operating system to expose configuration points (WiFi network, Bluetooth status, etc.)
- Support staff respond to tickets within SLA
- Frequent email updates about system changes/downtime, etc.
- Some of the API's we use seem to be under-tested. We've had outages as a result of API's behaving unexpectedly.
- We see high variability in system latency; calls to API's frequently time out.
- The web interface is not intuitive for managing devices and device groups. I have to jump between multiple screens to retrieve device status; filters and search results are usually discarded as I move back and forth between pages.
- I've posted questions to their private forums and did not receive a response. Seems opening tickets is only way to get a response.
September 19, 2017
It's What's Best
MobileIron is used enterprise wide at my current employer. We primarily use MobileIron to securely connect to our enterprise assets on our mobile tablets and phones. The primary uses include secure connections to email, access to intranet portals and sites, and access to intranet storage. Other uses allow for the editing and authoring documents stored on company storage.
- MobileIron allows secure connections to work email.
- MobileIron makes it easy to connect and consume intranet information securely.
- MobileIron is easy to install and configure.
- The implementation of MobileIron I have does not allow for biometric touch.
- Although setting up is easy, the screen instructions are lacking as you configure MobileIron on the device.
- The application is at time slow to open, especially when connected to a federated server.
May 31, 2016
MobileIron review
We manage 25K devices via MobileIron. Prior to MobileIron we were a Blackberry customer. MobileIron is being used for two purposes in separate environments. The first environment is for our airline and operational devices. These are non email enabled and only are used for our pilots for single app purposes. Our second environment holds the majority of our end users such as sales, field support and work force. These devices include email PIM, internal web browsing and applications. This configuration keeps our end users separate from the airline which is critical to running our business.
- MobileIron provides a great security platform and it is easy to manage. We have tested many MDMs and we chose MobileIron because it was straight forward, easy and not confusing.
- Device management provides a user friendly GUI for our technicians to support our end users. Everything that is needed is right there.
- MobileIron keeps the admin console, email and web gateways separate so if there is an outage users will not be fully out of service. This is very important when you're supporting 20K+ users.
- MobileIron in my view needs to manage their releases and updates better. There seems to be a disconnect on release dates, they appear random.
- We would like to see more Windows support.
- We would like MobileIron to include some services offered in Platinum licenses, offered in the lower end Gold.
June 09, 2015
MobileIron works for us.
We began using MobileIron when we became invoked in a broad rollout of mobile devices in our company, specifically iPhones and now iPads. We use it across the entire company, from field workers to office staff. Our main reasoning was for the security of company information on mobile devices. A secondary concern was distribution of apps and content, such as documents and integration with Exchange for push email.
- The use of push email in a secure environment is especially important to our company. It has increased email use by field staff and gives another communications channel.
- MobileIron security profiles have been a key component to our implementation. We can now enforce lock times to help secure the devices.
- We have greater visibility into the devices, such as the ability to monitor data roaming, which is important for us since we are adjacent to Canada with high-powered towers.
- We plan to implement a Content Management application that connects directly with MobileIron.
- We have struggled with Docs@work, which is supposed to give us Content Management capability.
- An added feature that would be helpful for us would to be able to add user designed fields, such as an asset tag column for inventory purposes.
MobileIron was used for Regions Bank as a means to implement BYOD. At the time, BYOD was in its infancy and it was used as the MDM of choice. It provided the security policies the bank needed to keep the devices secure and also has ability to detect rooted or jailbroken devices and deny access to such devices.
- The ability to customize device policy from the console
- MobileIron's ability to detect rooted or jailbroken devices
- Easily an intuitive console which makes learning MobileIron easy.
- Some users claimed MobileIron caused increased battery drain due to it relying on location services on iPhone/iPad devices.
- Some users were hesitant to use MI because they felt the company using it would use location services to track their location.
- Additional accessibility functions for those who are visually impaired would be helpful. However, such support may be better left to the device maker instead of MobileIron.
February 25, 2015
MobileIron is the MDM of choice for me.
The software is used company wide for all employees with a mobile device. This is used for solely corporate owned devices which is all we support. This addresses all security concerns, related to HIPPA and other regulations. It allows us to wipe the device in the event it is lost or when an employee is terminated. It even helps us find a device when it is lost.
- Security. We are able to wipe, erase, and locate the devices. We can control apps and email flow.
- Compatibility. We are able to use almost any device that we want. Normally with all features enabled.
- Support. 24 / 7 support. knowledgeable technicians, fast emergency response time.
- I would like the Linux kernel to be unlocked and accessible to us for certain tasks.
- Allow the VSP to be more customizable to show more data that I use and less data that I never use.
December 30, 2014
Active Sync alone is not enough. Don't go it alone. You need an MDM.
We deployed MobileIron 2.5 years ago because of growing pressure toadd iOS devices as an option to our BlackBerry fleet. We use MI to secure and manage our iOS devices. We currenly manage 162 iOS devices across 5 offices. For us it allows us to secure our devices with a password, monitors jailbreaking and allows remote wiping. It gives us more flexibily and granularity than just Active Sync alone.
- Make it very easy to apply different policies to different groups of people.
- They support delivery of certificate based authentication. A must have my my opinion so users don't have to change network password on the device when they change their network password.
- I'm not sure of weaknesses. I feel most of the issues we experience are because of limitation of Apple to allow access to certain functions or features we would like to control.
We used MobileIron for managing our mobile device's applications, security policies, and provisioning across the entire organization spanning multiple countries. MobileIron has been the solution used to address having multiple application for mobile provision, implementing new mobile security policies, and pushing out applications to user's mobile device(s).
- Actively view real-time statistics of user's mobile devices such as location, OS versions, carrier, installed applications, and more.
- The ability to segregate mobile devices or users based on the business unit or functions.
- Integration with MS Active Directory is useful when defining group policies.
- While the admin UI is good, MobileIron can use a revamp to make it easier for administrator to manage policies and groups.
June 03, 2014
MobileIron Enterprise review
It is used to manage all our mobile devices and is our only MDM tool. It addresses security concerns over BYOD. We need a secure Mobile platform to ensure our company's data is not compromised on a users device. MobileIron has worked well for this purpose. The default Active sync management tool in Exchange was not enough to meet our security needs
- Updates are very frequent and address upcoming trends in mobile devices. We are never stuck waiting for MobileIron to address a major new issue in the mobile Device world
- Customer support is very good. We had several onsite training sessions and our regional tech rep literally walked us through implementation of the product.
- The Product itself is very good and very flexible, we are currently working very well with it
- It is a fairly complicated product at first, you will need to dedicate time to properly implement it and learn how it works.
- It needs built in AV/Malware detection, right now it can utilize 3rd parties for this feature and it snaps into the product but the 3rd parties are fairly expensive
- The admin GUI could probably use some tweaks to make it easier but it has gotten better over the last few releases